FREE WEBINAR
Turn Council reputation risks into positives with grace and humour
The session is on Tuesday 21 March at 2pm AEDT
Turning reputation risks into positives with grace and humour
In local government, we’re often at the front line of negative issues.
Usually, you have to play it with a straight bat – but there are also times when humour and creativity can help to soften a difficult message.
Join us for the next complimentary webinar of the Local Government Communication Professionals Network when we’ll look at some best practice ways to respond to negative issues without sounding defensive.
You’ll take away:
- New ideas for responding when your Council is on the receiving end of negative comment
- How to own up to a Council mistake without further damaging the organisation’s reputation
- The power of authenticity and openness – and why your Council needs to give
defensiveness the boot
Join us on Tuesday 21 March at 2pm AEDT (please note it’s daylight saving time)
Dr Neryl East - Local government communication specialist
Before her extensive local government career, Neryl was a reporter, producer and presenter on television and radio, and also wrote features for The Australian. Neryl has a PhD in Journalism, has taught media and communication subjects at three universities and is the author of five books including an Amazon best seller on media and reputation.
