With trust in government continuing to plummet, councils need to make doubly sure their written communication is clear and easily understood, regardless of the reader’s background or literacy level.

Council communication professionals have so many priorities jostling for attention that it can be easy to let plain language writing skills slide – yet, they’re the cornerstone of your effectiveness.

Join us for the September webinar of the Local Government Communication Professionals Network, where we’ll polish up some written communication basics and look at plain language through the lens of an AI-crazed world.

From punchy sentences to words that connect, you’ll get plenty from this complimentary session to add to your already impressive written communication repertoire.

You’ll take away:

• Specific tools to check your content for clarity
• The good, the bad and the indecipherable – the perils of written Council communication that loses the plot
• A renewed appreciation for your crucial role as a plain language crusader in your Council

Dr Neryl East - Local Government Communication Specialist

After an extensive media career, Neryl spent 15 years in senior local government communication roles.

As well as partnering with councils around Australia to elevate their communication skills, she now coaches and advises government leaders at the highest level on communicating high-stakes messages with clarity and connection.

Neryl has a PhD in Journalism and is the author of five books including an Amazon best-seller on media and reputation. She is a Certified Speaking Professional and Past National President of Professional Speakers Australia.