

Communicating effectively during change and disruption
Wednesday 10 April at 2pm AEST
COMPLIMENTARY WEBINAR
Change is a constant in local government and we’re often called on to communicate with internal and external audiences who are heartily sick of disruption.
How do you cut through with messages about change – whether it’s new technology, a restructure, different services, budget cuts or anything in between – when people aren’t listening?
In our next complimentary webinar, we’ll look at a powerful communication framework that will help you identify the best messaging for a change of any size.
In the process, you’ll give people greater perspective about what’s changing and what’s staying the same, and a clear understanding of the bigger context and the pros and cons.
Change fatigue is real, but you can make it easier on your stakeholders by bringing the right information to life. That’s one of your super-powers as a local government communication professional.
DR NERYL EAST - LOCAL GOVERNMENT COMMUNICATION SPECIALIST
After an extensive media career, Neryl spent 15 years in senior local government communication roles.
As well as partnering with councils around Australia to elevate their communication skills, she now coaches and advises government leaders at the highest level on communicating high-stakes messages with clarity and connection.
Neryl has a PhD in Journalism and is the author of five books including an Amazon best-seller on media and reputation.